Terms & Conditions

Last Updated: September 30, 2026

Welcome to WebQ Productions. By accessing or using our website, contacting us, making an enquiry, booking our studio, or using any of our services, you agree to these Terms & Conditions.

Please read these terms carefully before making a booking or using our services.

1. About WebQ Productions

WebQ Productions provides professional video production and content services, including:

  • Studio rental

  • Podcast recording

  • Content shoots

  • Video production

  • Video editing

  • Reels and social media content production

  • Related production and creative services

Our studio is located at:

WebQ Productions
1st Floor, WebQ Productions
Vasanth Nagar Rd, near JLN Metro Station
Kaloor, Kochi, Ernakulam, Kerala 682025

Contact: info@webqproduction.com
Phone / WhatsApp: +91 8524 456 123

2. Website Use

You may use this website for legitimate purposes, including learning about our services, making enquiries, and contacting us regarding bookings or projects.

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt to gain unauthorised access to the website or its systems.

  • Copy, reproduce, or misuse website content without permission.

  • Submit false, misleading, or fraudulent information.

  • Interfere with the normal operation or security of the website.

3. Enquiries and Bookings

Submitting an enquiry through our website, WhatsApp, email, or any other communication channel does not automatically confirm a booking.

A booking is confirmed only after WebQ Productions confirms the availability, agreed service, date, time, pricing, and any applicable payment or advance requirements.

We reserve the right to decline or cancel an enquiry or booking where necessary.

4. Studio Rental

When booking the studio, the client agrees to:

  • Use the studio and equipment responsibly.

  • Follow instructions provided by the WebQ Productions team.

  • Respect the agreed booking time.

  • Leave the studio and equipment in reasonable condition.

  • Inform us in advance about any special production requirements.

The client may be responsible for costs resulting from damage caused to studio property or equipment through negligence, misuse, or intentional actions.

5. Booking Time

Clients are expected to arrive on time for their scheduled session.

The booking period includes the agreed studio usage time. Delays caused by the client may reduce the available production time and may not automatically result in an extension.

If the agreed studio setup is not ready when the session begins due to an issue on our side, WebQ Productions may provide an appropriate additional time allowance where applicable.

6. Cancellation and Rescheduling

Cancellation and rescheduling terms may vary depending on the type of service and booking.

Clients should contact WebQ Productions as early as possible if they need to cancel or reschedule a booking.

Any applicable advance payment, cancellation charge, refund, or rescheduling condition will be communicated at the time of booking.

We may be unable to provide a refund for cancellations made at short notice where resources, staff, or studio time have already been reserved.

7. Payments

Service prices will be communicated to the client before confirmation of the booking or project.

Where an advance payment is required, the booking may remain unconfirmed until the required payment has been received.

Additional services, production requirements, extended studio time, equipment, editing, or other work outside the agreed scope may result in additional charges.

8. Video Editing and Production Services

For video editing or production projects, the client is responsible for providing accurate requirements, source materials, references, branding assets, and other information required to complete the work.

Turnaround times may vary depending on:

  • Project size

  • Number of videos

  • Editing requirements

  • Client feedback

  • Availability of required files

  • Revisions

  • Other agreed project requirements

Where a standard turnaround time is communicated, it may be affected by delays in receiving required materials or feedback from the client.

9. Client Content and Materials

The client confirms that they have the necessary rights and permissions to provide any photos, videos, music, logos, footage, scripts, trademarks, or other materials supplied to WebQ Productions.

The client is responsible for ensuring that their materials do not infringe the intellectual property, privacy, publicity, or other rights of third parties.

WebQ Productions is not responsible for legal claims arising from materials supplied by the client.

10. Intellectual Property

Unless otherwise agreed in writing, WebQ Productions retains ownership of its own:

  • Website content

  • Branding

  • Designs

  • Templates

  • Production processes

  • Original creative materials

  • Business materials

Ownership and usage rights for final client deliverables will depend on the agreed service and project terms.

Any specific ownership or licensing arrangement will be communicated separately where applicable.

11. Portfolio and Promotional Use

Unless otherwise agreed with the client, WebQ Productions may request permission to use completed work, photographs, videos, or excerpts from a project for portfolio, marketing, website, social media, or promotional purposes.

If a client does not want their content used for promotional purposes, they should inform WebQ Productions before the project or booking is completed.

12. Third-Party Services

Our website and services may use third-party platforms or services, including communication, hosting, analytics, payment, social media, or other technology providers.

The use of such services may be subject to the terms and privacy policies of those third parties.

For information about how personal information is handled, please refer to our Privacy Policy.

13. Website Information

We make reasonable efforts to ensure that the information published on our website is accurate and up to date.

However, service availability, pricing, equipment, timings, and other information may change without prior notice.

Website content should not be considered a guarantee that a particular service, equipment item, price, date, or time will always be available.

14. Limitation of Liability

WebQ Productions will take reasonable care when providing its services.

However, to the extent permitted by applicable law, WebQ Productions will not be responsible for indirect, incidental, special, or consequential losses arising from the use of the website or services.

We are also not responsible for delays or failures caused by circumstances beyond our reasonable control, including technical failures, power interruptions, internet problems, natural events, government restrictions, or other unforeseen circumstances.

15. Personal Information

Information submitted through our enquiry forms, WhatsApp, email, or other communication channels may be collected and used to respond to enquiries, manage bookings, provide services, and communicate with clients.

For more information, please read our Privacy Policy.

16. Changes to Services and Terms

WebQ Productions may update, modify, suspend, or discontinue any part of the website or services when necessary.

We may also update these Terms & Conditions from time to time.

Any updated version will be published on this page with a revised Last Updated date.

17. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes relating to these Terms & Conditions or the services provided by WebQ Productions shall be subject to the applicable jurisdiction of courts in Kerala, India.

18. Contact Us

If you have any questions regarding these Terms & Conditions, bookings, or our services, please contact us:

WebQ Productions
1st Floor, WebQ Productions
Vasanth Nagar Rd, near JLN Metro Station
Kaloor, Kochi, Ernakulam, Kerala 682025

Email: info@webqproduction.com
Phone / WhatsApp: +91 8524 456 123
Website: webqproductions.com

By using this website or booking our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.